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2019 Holiday Hours


 

2019 Holiday Schedule

 

Dear Go Rhino / Big Country Customers,

Please note below important information about Go Rhino / Big Country holiday hours for service and shipments.  If you have any questions on the schedule or issues during the holiday hours, please feel free to contact our Customer Relations Manager – Chuy Munoz at chuy@gorhino.com or call directly at 888-427-4466 ext. 5204.

 

Thanksgiving Holiday – Thursday, November 28th and Friday, November 29th   

  • Manufacturing: Open all week
  • Order Entry: Open all week
  • Customer Service: Closed Thursday, Nov 28th and Friday, Nov 29th
  • Customer Service will start back up Monday, December 2nd
  • Shipping: Closed Thursday, Nov 28th
  • Shipping will start back up Friday, Nov 29th – Open Black Friday!

 

NOTE:  eCommerce orders received after 2:00 PM PST Wednesday, November 27th will start shipping Friday, November 29th  

 

Christmas Holiday – Tuesday, December 24th and Wednesday, December 25th

  • Manufacturing: Closed Tuesday, Dec 24th and Wednesday, Dec 25th
  • Order Entry: Closed Tuesday, Dec 24th and Wednesday, Dec 25th
  • Customer Service: Closed Tuesday, Dec 24th and Wednesday, Dec 25th
  • Shipping:
    • No Shipments on Tuesday, Dec 24th
    • No Shipments on Wednesday, Dec 25th
  • All Departments will start back up Thursday, December 26th

 

NOTES: 

  1. eCommerce orders will close Monday, December 23rd @ 2:00PM PST. Orders received after Monday, December 23rd at 2:00PM will start shipping Thursday, December 26th
  2. ALL ECOMMERCE ORDERS RECEIVED AFTER DECEMBER 16th will not be guaranteed for Christmas Delivery based on UPS and FEDEX cutoffs for Ground Shipments – orders after this date must ship priority to guarantee a Christmas delivery – PLEASE SEE YOUR UPS / FED EX HOLIDAY SCHEDULE
  3. All LTL Orders need to ship by Thursday, December 12th for a guarantee Christmas deliver

 

New Year Holiday – Wednesday, January 1st

  • Manufacturing: Closed Wednesday, January 1st
  • Order Entry: Closed Wednesday, January 1st
  • Customer Service: Closed Wednesday, January 1st
  • Shipping:
    • Drop Ship & Stocking Orders (Laredo, TX): Shipping until 2:00PM PST on Tuesday, December 31st
  • All Departments will start back up Thursday, January 2nd, 2018

 

NOTE:  eCommerce orders received after 2:00 PM PST Tuesday, December 31st will start shipping Thursday, January 2nd, 2020. 

 

We hope you all have a Happy and Safe Holiday Season!